Privacy Policy

Overview

Welcome to JUICECOD. We are a Serbian-born esports organization committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our content and products.

By using our website, you agree to the terms described in this policy. If you do not agree, please discontinue use of our site.

Information We Collect

We may collect the following types of information when you interact with our website:

• Your name and email address when you subscribe to our newsletter
• Shipping address and contact details when you place a product order
• Payment information, processed securely through third-party providers — we never store your card details
• Browser type, IP address, and usage data collected automatically via cookies and analytics tools
• Messages or inquiries submitted through our contact page

How We Use Your Information

We use the information we collect solely to provide and improve our services:

• To process and fulfill your merchandise orders
• To send newsletters, tournament updates, and promotions — only if you opted in
• To improve our website performance and user experience
• To respond to your support requests and inquiries
• To comply with applicable legal obligations

Cookies

Our website uses cookies — small files stored on your device — to enhance your browsing experience and analyze site traffic. Cookies help us remember your preferences and understand how visitors use our site.

You can disable cookies in your browser settings at any time. Note that some features of the website may not function correctly without cookies enabled.

Sharing Your Information

We do not sell, trade, or rent your personal information to any third parties. We may share your data with trusted service providers — such as payment processors and shipping companies — solely to operate our business. These parties are contractually obligated to keep your information confidential and may not use it for any other purpose.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. All sensitive transactions on our site are encrypted using industry-standard SSL technology.

However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please reach out to us via our contact page.

Third-Party Links

Our website may contain links to third-party platforms such as YouTube, TikTok, Twitch, and Instagram. We are not responsible for the privacy practices of those services. We strongly encourage you to review their privacy policies before providing any personal information on those platforms.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has submitted personal data to us, please contact us immediately and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised date at the top. We encourage you to check this page periodically.

Continued use of the website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to get in touch with us.